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Configuring devices

Contents

For each operating system, the device configuration process is completed in three steps:

  1. Proceeding to a device diagnostic check
  2. Verifying the supported platforms
  3. Installing lock-down browsers

TIP
Ensure the correct SEB version has been installed on all computers. This version can be downloaded directly from the School Administrator or Board IT accounts.

IMPORTANT
If you have Windows 11 24H2, you must use SEB 3.8.0 to run the assessment.
If you are using Windows 10 or any Windows 11 versions below 24H2, you can proceed using SEB 3.4.0

IMPORTANT
Schools using devices that are not compatible with SEB or Kiosk or where students require assistive technology tools must e-mail eqao-support@vretta.com. 

Step 1 – Proceeding to a device diagnostic check

A pre-administration hardware check will be available from the student login page of the e-assessment system to help identify devices which may not run well with the SEB or Kiosk lockdown browsers, or the alternative access to the e-assessment.   

Step 2 – Verifying the supported platforms

Operating System Supported Browser List
Windows(Microsoft) Google Chrome—updated version Mozilla Firefox—updated version Microsoft Edge—updated version
Mac OSX 10.13.6High Sierra or higher(Apple, MacBook) Safari—updated version Google Chrome—updated version Mozilla Firefox—updated version
Mac iOS(Apple, iPad) Safari—updated version
Android(tablet) Google Chrome—updated version
Google Chrome(Chromebook) Google Chrome—updated version

Each combination of an operating system and a device require:

  • a different browser locking software
  • a different installation process

NOTE
The minimum recommended screen resolution is 768 x 1024. This allows any device the size of an iPad Mini or larger to be used.

Step 3 – Installing the lock-down browsers

SafeExamBrowser

The SEB is a specialized web browser that restricts students’ access to external tools and resources while they are taking the OSSLT. The SEB-configuration file regulates access to system functions, other applications and other settings while also pointing the SEB to the OSSLT and performing a special “handshake” to validate security.

TIP
You can download the SEB-configuration file in the Technical Readiness tab of the e-assessment system. Use the password given in the same tab.

Option 1 – Installing and loading SEB on macOS

  1. Ensure that your operating system version is higher than 10.13.6 (see Find out which macOS your Mac is using).
  2. Download the macOS SafeExamBrowser.
  3. Open the SEB-configuration file.
  4. Enter the password in the login screen.

IMPORTANT
The software should not be opened directly. The SEB-configuration file in the Downloads folder must be double-clicked.

Option 2 – Installing and loading SEB on iOS

  1. Download the SafeExamBrowser App in the App Store.

TIP
You can also directly download the SafeExamBrowser App.

  1. Download the SEB-configuration file.
  2. In the Downloads folder of your iPad, open the SEB-configuration file. 
  3. Enter the SEB password.
  4. Log in with your email and password.

NOTE
Opening the application brings you to a configuration page where you don’t need to fill in anything.

Option 3 – Installing and loading SEB on Windows

  1. Download the SafeExamBrowser Installer.
  2. Run the SafeExamBrowserInstaller.exe file.
  3. Follow the instructions of the InstallShield Wizard.
  4. Open the SafeExamBrowser.

NOTE
The assessment is compatible with version 3.4.0 of the SEB.

IMPORTANT
If you have Windows 11 24H2, you must use SEB 3.8.0 to run the assessment.
If you are using Windows 10 or any Windows 11 versions below 24H2, you can proceed using SEB 3.4.0

IMPORTANT
In the Do you want to allow this app to make changes to your device? dialog box, click Yes.

NOTE
You may encounter the following message: You have installed SafeExamBrowser (SEB), but it isn’t configured yet.

5. Follow the instructions of the InstallShield Wizard.

6. Open the SafeExamBrowser.

7. Open the SEB-configuration file.

8. Enter the password in the login screen.

IMPORTANT
The software should not be opened directly. The SEB-configuration file in the Downloads folder must be double-clicked.

Kiosk

The Kiosk application can be used on Chromebook devices to restrict a student’s ability to access external resources or tools outside the assessment. Within the Kiosk application, students cannot access the Internet or take pictures or screenshots. Kiosk mode does not affect the student’s ability to interact with the questions or use the assessment tools.

NOTE
The Kiosk application requires version 87 or higher of Chrome.

NOTE
The username and password for Kiosk can be found in the Technical Readiness tab.

Step 1 – Installing the Kiosk app on a Chromebook

  1. Open the Chrome browser.
  2. Search for the Kiosk app in the Chrome Web Store. 

TIP
You can also directly access the download page of Kiosk.

3. On the application page, click Add to Chrome.

4. Click Add extension in the confirmation dialog box.

Step 2 – Setting up the Kiosk app

NOTE
Before you can set up Kiosk, you will need the Kiosk Policy Document. You can download it in the Technical Readiness tab of the e-assessment system.

  1. Click Kiosk on the home screen.
  2. Navigate to the bottom of the screen and click Import Policy.
  3. Upload the Kiosk Policy Document.
  4. Check the Clear Cache on Save box.
  5. Click Save & Restart.

Step 3 – Exiting the Kiosk app

  1. Press Ctrl + A to select all.
  2. Enter the username and password found in the Kiosk Policy Document.
  3. Click Go.
  4. Press Esc.
  5. In the Chromebook shelf, right-click the Kiosk icon and click Close.

Alternative access

IMPORTANT
The alternative access is for specific students with assistive-technology accommodations.

School administrators will indicate which student(s) require a specific software that is not compatible with either the SEB or the Kiosk application.

Only these students will be permitted to access the assessment through the EQAO login page.

Students not permitted to use this alternative access method will receive an error message if they try to access the assessment in this way.

System Validations (by schools)

School administrators will validate that the lockdown software has been properly installed on the devices.

Updated on November 14, 2024