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How do I get started?

This section includes instructions on account access for school administrators, as well as on managing student lists and teacher accounts.

How do I create my account?

To start the process, you will receive an e-mail invitation from the e-assessment system. This e-mail will contain directions on how to create your account as well as an invitation code.

Follow the directions to create your account. You will be asked to enter the invitation code and your information. All the information will need to be entered for your new account to be created.

If you have not received the e-mail invitation, please check your junk or spam folder, or e-mail eqao-support@vretta.com to confirm that the invitation has been sent.

How do I log in?

  1. Go to the Sign In page.
  2. Enter your e-mail address and password and click Sign In.

If you do not have an account yet, follow these steps to create your account.

If you have forgotten your password, follow these steps to reset your password.

I’ve forgotten my password; how do I reset it?

  1. Go to the Sign In page.
  2. Enter the e-mail address you used to create your account and click Forgot Password?
  3. Instructions explaining how to reset your password will be sent to the e-mail address you have entered.

Please Note: If you provide an e-mail address that does not have an account for our system associated with it, you will not receive a password reset e-mail. If the e-mail does not arrive in your inbox, please check your junk or spam folder. If you have not created an account yet, you can learn how to do so here.

How do I complete the Technical Readiness Checklist?

Before teachers can start administering any assessment sessions, you will need to complete the Technical Readiness Checklist. Please note: Your teachers will not be able to create an assessment session or administer the assessment until the Technical Readiness Checklist has been completed.

To access the checklist, select the Technical Readiness tab after logging in to your account on the main navigation panel.

This will bring you to the Technical Readiness Checklist. The checklist covers the following requirements:

The school or the school board has added “no-reply@eqao.vretta.com” to its safe sender list (this may be required for the creation of teacher accounts).
All participating students are listed, with correct information.Review Student Information
The accommodation needs of each student are reflected.Review Student Accommodations
All classes/groupings used for the assessment are reflected in the data.Review Classes/Groupings
All teachers have been invited and have access to their accounts.Review Teacher Accounts
All devices have been configured to run the assessment with the appropriate lockdown browser software installed.
To be completed with the support of IT Staff.
Select all that apply below.

If using Windows, Mac or iPad devices:
• The SEB (Safe Exam Browser) software has been installed or imaged on these devices.
• The SEB-configuration file has been made available to the technical specialist for the school to be downloaded/pushed onto these devices.
• Alternative access will be used to provide accommodations for some students.

If using Chromebook or Android devices:
• The Kiosk application has been installed for these devices and teachers can enable it prior to the assessment.
• Alternative access will be used to provide accommodations for some students.
Technical Readiness Process

Download SEB Software
Download SEB Configuration File
Access SEB Password

Link to Kiosk Extension
Download Kiosk Policy Document
Access Kiosk Password
The school board has confirmed the technical readiness and availability of the school network (this will be checked when completed by the board IT representative).

The system will work with the following third-party software:

  • Read&Write
  • Dragon NaturallySpeaking
  • Kurzweil 3000
  • NVDA Screen Reader

If a student requires one of these technologies, or a technology not listed here, please contact your board IT representative.

Note: For support completing the Technical Readiness Checklist, please contact your school’s or school board’s IT representative. This person will be able to guide you through the checklist and work with you to ensure that your school satisfies the technical requirements to run your assessments successfully. 

How do I view or manage classes/groupings?

1. After logging in to your account, you can view the list of classes/groupings at your school by selecting the Classes/Groupings tab on the main navigation panel.

2. Using this view, you can create a new class/grouping, edit or delete classes/groupings, as well as view the teachers assigned to each class/grouping, the corresponding class/grouping codes, whether times have been set for the sessions and how many students are in each class/grouping.

How do I view or edit teacher accounts?

After logging in to your account, you can view the list of teachers at your school by selecting the Teachers/Invigilators tab on the main navigation panel.

Using the list, you can view information about each class/grouping, including the teacher assigned to it, add or revoke teacher access, and export teacher or class/grouping data.

How do I add a teacher account or revoke a teacher’s access?

After logging in to your account and selecting the Teachers/Invigilators tab, you can add a teacher account or revoke a teacher’s access.

Adding Teacher Accounts

Under the Teachers/Invigilators tab, click New Account. This will open an input form where you can manually add all of the teacher’s information. After the information has been entered and the account creation confirmed, you will be able to see the teacher in your list.

Revoking Teachers’ Access

Under the Teachers/Invigilators tab, click the checkbox beside the name of the teacher whose access you wish to revoke and click Revoke Account Access.

Can two different teachers invigilate the assessment for a class/grouping?

The principal can reassign a class/grouping to a different teacher after the students have completed Session A. The second teacher can then invigilate Session B.

1. The first teacher must allow the students to complete Session A. The first teacher must not open Session B.

2. After the students complete Session A, the principal can navigate to the Classes/Groupings tab. The principal can select the class/grouping from the list, click Edit and assign the class/grouping to a new teacher using the pop-up menu.

3. The class/grouping will now appear in the second teacher’s account. The second teacher can then invigilate the rest of the assessment by opening Session B for students. Before results can be submitted, all students must have completed their work.

4. After the students have completed both sessions, the second teacher will be able to view the individual student reports. If the first teacher is the one who requires access to the reports, the principal can select the class/grouping in the list, click edit and assign the class/grouping to the first teacher again. Only the teacher who is assigned to the class/grouping can view the individual student reports.

How do I view or manage students?

1. After logging in to your account, you can view the list of students at your school by selecting the Students tab on the main navigation panel.

2. Using the list, you can view student information, see which class/grouping students are assigned to, add students, see if they have any accommodations or export their data.

How do I add students?

Your school board is responsible for uploading the initial student data into your classes/groupings and student lists. However, there may be cases where you or a teacher will need to add students. After logging in to your account and selecting the Students tab, you can add students to the student lists for your school.

1. Under the Students tab, click Create New Account. This will open an input form where you can manually add all of the student’s information. 

2. In order to add a student, you will require the student’s personal information, along with information on any accommodations and special provisions the student requires.

Please note that students who entered Grade 9 in the 2019–2020 school year and those who entered Grade 10 in the 2020–2021 school year must be coded as first-time eligible; students who were in Grade 10 in the 2019–2020 school year must be coded as previously eligible.

3. If you need to add a group of students to your list, you can do so by clicking Import at the top-right of the screen. This will allow you to upload a list of students directly to your school list. 

How do I edit student information?

Your school board is responsible for uploading the initial student data into your class/grouping. However, there may be cases where you or a teacher will need to edit the student information.

After logging in to your account and selecting the Students tab, you can edit a student’s information.

Click the checkbox beside the name of the student whose information you want to edit and then click Edit Student Info. This will open the student’s information panel and allow you to make changes to the information. 

How do I know whether a student requires additional accommodations?

After logging in to your account and selecting the Students tab, you will see a list of all students. In this list, there is a column labelled “Accommodation.” If a student has been assigned additional accommodations that are not part of the e-assessment system, a checkmark will appear in this column.

You can also see the specific accommodations that an individual student has been assigned. To do this, click the checkbox by the student’s name and click Edit Student Info. In this pop-up, select the Accommodations and Special Versions tab. Here you can review the student’s accommodations.

How do I view and manage assessment sessions?

1. After logging in to your account, you can view the list of assessment sessions at your school by selecting the Assessment Sessions tab on the main navigation panel.

2. Using this view, you can create new sessions, edit or cancel sessions and view details about each session, including the invigilator assigned (the teacher in most cases), the number of students, the time (if the session has been scheduled) and the status.

Which platforms are supported?

The EQAO assessment platform can be used on a variety of devices. Please consult the table below for more information.

Please note: Different operating systems and devices will require different browser lockdown software to run the assessment and require different installation processes. Please refer to the device configuration guides to see the process for the different operating systems and devices.

Operating SystemSupported Browser List
Windows
(Microsoft)
Google Chromeupdated version
 
Mozilla Firefoxupdated version

Microsoft Edgeupdated version
Mac OSX 10.13.6
High Sierra or higher
(Apple, MacBook) 
Safari – updated version

Google Chrome – updated version

Mozilla Firefox – updated version
Mac iOS
(Apple, iPad)  
Safari updated version
Android
(tablet)
 Google Chromeupdated version 
Google Chrome
(Chromebook) 
Google Chromeupdated version

Please note: The minimum recommended screen resolution for the devices to run the assessments is 768 x 1024. This allows any device the size of an iPad Mini or larger to be used.